Return and Exchange Policy
- Can I exchange or return my Accessory?
- Do I have to pay for the shipping of my return or exchange?
- When will I receive my new exchange?
- When will I receive my refund?
- How do I initiate a return or exchange?
- Why are Luxy Hair extensions non-returnable if opened?
- What is the return/exchange period?
- Can I return or exchange my order?
Help Topics
Questions answered by specific topic.
Choosing Your Perfect Luxy Set
- How do I choose between Clip-In and Halo® hair extensions?
- How do I choose the right color of black extensions?
- What is the difference between Classic and Seamless hair extensions?
- What lengths do you offer, and what do they look like on?
- Luxy Hair Color Guide: How do I choose the right color of hair extensions?
Luxy Hair Accessories
- What are the care instructions for the Luxy Hair Extensions Carrier?
- What is the length of extensions the Luxy Hair Extensions Carrier can hold up to?
- Will the Luxy Hair Extensions Carrier protect my hair extensions?
- Is the Hanger included with the Luxy Hair Extensions Carrier?
- Can I travel with my Luxy Hair Extensions Carrier?