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Can I return or exchange my order?

Return and Exchange Policy

Yes! We are pleased to accommodate returns and exchanges within 60 days on all sets that have not been opened, worn, or tampered with. We even offer complimentary return shipping labels on U.S. exchanges. 

Good news is that all full sets of Luxy Hair extensions come with a tester weft in the bottom compartment of the rectangular box or the top compartment of the circular box. You can take out this piece to determine if the color is a good match.

Kindly note that items purchased from our Final Sale Section are eligible for exchange (US orders) or store credit only. 

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Can I return or exchange my order?

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If you still have any questions, please email us at [email protected]

We respond to every email within 24 hours! We will be happy to help you.

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