Can I return or exchange my order?

Yes! We are happy to accept your set back for an exchange or refund within 60 days, as long as it has not been opened, worn, or tampered with. You may take out the card the tester weft is attached to (but not the golden tie) to check the color and quality, but the main compartment must remain sealed in order to be eligible for an exchange or return.

Please read about our Return Policy and our Exchange Policy. If you are located in the U.S., you may initiate a return or exchange here. Otherwise, if you are located internationally (outside of the U.S.), please e-mail info@luxyhair.com when you are ready to proceed with your return or exchange.

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