PRICING & CURRENCY CONVERSION

All prices listed on the website are in your local currency. To be sure of the currency that you see, please check the country flag icon in the top right-hand corner on desktop, or select the menu icon in the top left-hand corner on mobile to view the country flag icon. If you aren't seeing your correct currency, please clear your cookies and cache and try incognito mode on your web browser.

PAYMENT OPTIONS

We accept all major credit cards (Visa, MasterCard, American Express, Discover Card) as well as PayPal, Shop Pay, Amazon Pay payments and more. We also offer payment plans.

USA STATE SALES TAXES

Yes, Luxy Hair will charge sales taxes to the following states, Wisconsin, Washington, Virginia, Utah, Texas, Pennsylvania, North Carolina, New Jersey, Nevada, Nebraska, Michigan, Florida, Maryland, Louisiana, Kentucky, Kansas, Indiana, Illinois, Georgia, Colorado, California, Arkansas and New York. 

These collected taxes are mandated by the local state governments and Luxy Hair in no way benefits from this and directly pays the amount collected to the state.

INTERNATIONAL TRANSACTION FEE

Luxy Hair is a Canadian operated company based in Toronto, Canada, with shipping facilities worldwide. If you are ordering outside of Canada, your credit card company or bank might charge you a fee of $1-$10 that might display as if it was charged by Luxy Hair. This fee is not charged by Luxy Hair as it is charged directly by your bank because you are purchasing something outside of your country of origin. We cannot refund this fee as it is not charged by Luxy Hair. Please contact your credit card provider or bank directly in regards to this charge. 

PAYMENT SAFETY

No card information is ever saved at Luxy Hair and it remains the private property of the card holder at all times before, during, and after the product purchase. All transactions are processed through secure forms of payment which are used by millions of people daily and are heavily encrypted third party-payment processors.

We take many active steps to ensure the absolute safety of your credit card and personal information. In addition to processing all credit card sales via a fully secured and reputable third party payment processor, your checkout experience is protected by industry standard 128 Bit SSL encryption to protect your private data. Luxy Hair does NOT keep credit card information on record. 

SHIPPING AND VERIFICATION

Please make sure that you enter the correct billing address and contact information as it appears on your bank or credit card statement. Transactions may not go through if the information entered does not match exactly what your bank or credit card provider has on file. Some transactions may also be held for further verification by our customer experience team. Make sure to also enter the correct shipping address (street number and name, city, state, and zip code) as we are not liable for packages that are sent to the wrong address when the address information is not entered correctly.

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