How can I upgrade my shipping?Order Changes and Requests
Once an order is placed, our warehouse team is on it immediately. Because of how speedy our processing times are, we are not able to accommodate any shipping adjustments after an order is placed. Please carefully review your shipping details at checkout, as well as our shipping times here to ensure you've planned your delivery accordingly.
If you place an order but realize you need it sooner, our recommendation is to place a new order with expedited shipping. Once you receive your original order, you may return it for a full refund back via our returns centre. It's quick and easy to do!
Questions answered by specific topic.
- How do I choose the right color of Highlights extensions?
- How do I choose between Clip-In and Halo® hair extensions?
- How do I choose the right color of black extensions?
- What is the difference between Classic and Seamless hair extensions?
- What lengths do you offer, and what do they look like on?
- Are your Balayage colors available in sample swatches?
- Do you have any sample swatches?
- Do I need to have highlights in my hair to wear the Highlights collection?
- I have short hair. Can I wear the Highlights collection?
- How do I use the Halo® Volume Bundle with short hair?