Frequently Asked Questions

• What is the difference between the Classic and Seamless extensions?

  If you’re new to the world of clip-in hair extensions and are looking to figure out how to choose between our Classic and Seamless hair extensions, you’ve come to the right place: click here to learn more

• What is a Volumizer Weft and how do I use it?

  Our new Volumizer Weft is a one piece weft weighing 45g that you can clip into your hair for extra thickness. The Volumizer Weft is a 4-clip weft, 7 inches in width, and 20 inches in length. This weft is made with 100% remy human hair, which is considered the finest quality of human hair for hair extensions, just like all Luxy Hair extensions.

  Kindly note, the Volumizer Weft is a final sale if opened, and cannot be returned or exchanged. We appreciate your understanding.

  

  The Volumizer Weft is available in 9 Classic shades and 1 Seamless shade:

  Classic: $49 USD

  Off Black, Mocha Brown, Dark Brown, Chocolate Brown, Chestnut Brown, Dirty Blonde, Ash Blonde

  Classic Ombre: $59 USD

  Ombre Blonde, Ombre Chestnut

  Seamless: $59 USD

  Blonde Balayage

  A Volumizer Weft is perfect for you if...

  • You have purchased a set that is too thin for your hair.
  • You have short hair and need some extra hair and volume for a seamless and perfect blend.
  • You are blessed with super thick hair and our thickest 220g set is not thick enough.

  The Volumizer Weft is triple wefted, created by stacking 3 wefts on top of each other and binding the base with silk. The clips are hand sewn with love, with a silicone grip underneath each clip to prevent slipping.

  How do I wear a Volumizer Weft?

  You can apply a Volumizer Weft just like any regular 4-clip weft. We recommend to place the Volumizer Weft at the crown of your head at the widest part, for best results.

  
  Is a Volumizer Weft the same as halo extensions?

  No. The Volumizer Weft is a 4-clip weft that is 7 inches in length, and is simply thicker than our Classic and Seamless individual 4-clip wefts. Halo extensions are made with a weft connected to a circular clear wire creating an invisible "halo," which is then placed atop your head.

  Can I use a Volumizer Weft with my Luxy Hair extensions?

  Yes. You can definitely wear a Volumizer Weft in conjunction with your full set of Luxy Hair extensions. We recommend to clip the Volumizer Weft in first, then, to layer a second 7" 4-clip weft over the weft about an inch down from the roots.

  Can I use a Volumizer Weft for length as well as thickness?

  Yes. Each Volumizer Weft is 20 inches in length, just like our full hair extensions sets. Therefore, this weft will add beautiful length to your hair as well as that extra, dramatic volume.

  Will the Volumizer Weft feel heavy in my hair?

  As the weft will add an extra 45g of hair to your head, you may feel some added weight. Just like your Luxy Hair extensions, however, we recommend to wear the Volumizer Weft a few times to get used to the weight.

  Can I cut the Volumizer Weft into pieces or trim the sides?

  No. If the Volumzer Weft is cut to be made shorter width-wise, or cut into multiple pieces, the sides will begin to fray and the hair will fall out. We do not recommend cutting the weft this way.

• Can I wear a Volumizer Weft on its own?

  You can wear the Volumizer Weft on its own if your hair is at least 20 inches in length for added thickness in your hair. If your hair is shorter than 20 inches, we do not recommend wearing only the Volumizer Weft as a replacement to a full set of Luxy Hair extensions as the weft will likely be too thin to blend seamlessly in your hair. We recommend to use this weft as a supplemental piece to your full set of Luxy Hair extensions.

• What is a Luxy Hair Extensions Carrier?
  The Luxy Hair Extensions Carrier is a carefully crafted storage case made from sustainable materials. We created this carrier with you in mind to help safely store your hair extensions and prolong its lifespan, ease when styling, and convenience while travelling.
• How long do Luxy Hair extensions last?

  The lifespan of Luxy Hair extensions is determined by how well they are taken care of, what products are used on them, and how often they are worn. Usually, the lifespan of Luxy Hair extensions is 3-6 months up to a year or longer, depending on the general care they receive.

  In order to keep your extensions in the best shape possible, we recommend watching the below video we have created about Care and Tips for your Luxy Hair extensions.

• What is your return and exchange policy?

  We are happy to accept your set back for a return or exchange within 60 days, as long as it has not been opened, worn, or tampered with. You may take out the card the tester weft is attached to (but not the golden tie) at the bottom compartment to check the color and quality, but the main compartment must remain sealed in order to be eligible for an exchange or return.

  Please read about our Return Policy and our Exchange Policy. Please e-mail info@luxyhair.com when you are ready to proceed with your return or exchange.

• How long does shipping take?

  Country	Carrier & Timing	Shipping Fee	Taxes
  United States	UPS Mail Innovations/UPS SurePost, 3-7 Business Days, UPS 2-Day/Overnight	FREE	Only charged in NY
  Canada	UPS Mail Innovations International, 2-10 Business Days, DHL Express available at check-out, 1-5 Business Days	FREE	Charged by Country
  UK/Germany/France/ Australia/Italy/Spain	UPS Mail Innovations International, 5-15 Business Days, DHL Express available at checkout, 2-5 Business Days	FREE	Charged by Country
  Other International¹	DHL Express, 1-5 Business Days	FREE	Charged by Country

  
  Territories of the United States: For those who reside in a territory of the United States that we ship to, please allow anywhere between 5-15 business days for your order to reach your destination.

  For more details shipping and delivery information, please click here.