When will I receive my new exchange?Return and Exchange Policy
We will send you the different color hair extensions after we have received, inspected and confirmed that the returned hair extensions were not opened.
It takes 1-2 business days to process all orders from the moment we place it in our system. For more shipping details, please click here.
Questions answered by specific topic.
- How do I choose the right color of Highlights extensions?
- How do I choose between clip-in and Halo extensions?
- How do I choose the right color of black extensions?
- What is the difference between Classic and Seamless hair extensions?
- What lengths do you offer, and what do they look like on?
- Are your Balayage colors available in sample swatches?
- Do you have any sample swatches?
- Do I need to have highlights in my hair to wear the Highlights collection?
- I have short hair. Can I wear the Highlights collection?
- How do I use the Halo Volume Bundle with short hair?