NEW: FREE Satin Scrunchie with purchase*

When will I receive my new exchange?

Return and Exchange Policy

We will send you the different color hair extensions after we have received, inspected and confirmed that the returned hair extensions were not opened. 

It takes 1-2 business days to process all orders from the moment we place it in our system. For more shipping details, please click here.

Exchange Policy

Help Topics

Questions answered by specific topic.

Contact Us

When will I receive my new exchange?

Contact Us

If you still have any questions, please email us at info@luxyhair.com

We respond to every email within 24 hours! We will be happy to help you.

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