Why haven't I received a confirmation email?
Order Changes and RequestsWe're very sorry to hear that you didn't receive a confirmation email. If you haven't already, please be sure to double check that our email didn't end up in your junk/spam or promotions folder. If you still aren't able to find it, please email us at info@luxyhair.com and we will be more than happy to help you.
Help Topics
Questions answered by specific topic.
Choosing Your Perfect Luxy Set
- How do I choose the right color of Highlights extensions?
- How do I choose between Clip-In and Halo® hair extensions?
- How do I choose the right color of black extensions?
- What is the difference between Classic and Seamless hair extensions?
- What lengths do you offer, and what do they look like on?
About Hair Extensions And Suitability
- Are your Balayage colors available in sample swatches?
- Do you have any sample swatches?
- Do I need to have highlights in my hair to wear the Highlights collection?
- I have short hair. Can I wear the Highlights collection?
- How do I use the Halo® Volume Bundle with short hair?
