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My tracking information shows that the courier attempted to deliver my order. What do I do?

Shipping and Delivery
  1. Look in your mailbox and front door handle to see if a delivery notice was left by the courier. The delivery notice will indicate what time the delivery attempt was made, and if your package is being held for pickup, or if the courier may re-attempt another delivery. 
  2. If no delivery notice card was left, please wait 1-2 business days to see if the package turns up. For further information, please reach out to the courier directly, or reach out to us at [email protected] for help.

Courier Phone Numbers

Courier Phone
USPS 1-800-275-8777
FedEx 1-800-463-3339
DHL Express Varies by country

Help Topics

Questions answered by specific topic.

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My tracking information shows that the courier attempted to deliver my

Contact Us

If you still have any questions, please email us at [email protected]

We respond to every email within 24 hours! We will be happy to help you.

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