The tracking says there was a delivery attempt made but I haven't received my package.
Shipping and DeliveryIf there was a delivery attempt made for your package but you haven’t received it yet, please follow the steps below:
- Look in your mailbox and front door handle to see if a delivery notice was left. The delivery notice will indicate what time the delivery attempt was made, and where your package is being held for a pickup.
- If there is no delivery notice card, this may indicate that the carrier will re-attempt another delivery the next day.
- If no card was left, you may visit your local post office to inquire if they’re holding your package. They can identify your package by the tracking number provided.
- If there was no notice left and your local post offices do not find your package, please contact the carrier for more information.
Help Topics
Questions answered by specific topic.
