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Why was my package returned to sender?

Shipping and Delivery

There are many reasons why a package may be returned to sender.

There have been too many failed delivery attempts
The address may be incomplete, unverified, or incorrect
The address format may be difficult to recognize
The package may have been damaged in transit
The package may have been refused by the recipient
There may have been an outstanding fee for the package

If your package is being returned to sender, please email us at info@luxyhair.com and we’ll be happy to help you further.

Help Topics

About Hair Extensions And Suitability

Hair Extension Usage and Care

Luxy Hair Accessories

Shipping and Delivery

Return and Exchange Policy

Order Changes and Requests

Payment and Pricing

Klarna Payments

Rewards Program

Contact Us

If you still have any questions, please email us at info@luxyhair.com

We respond to every email within 24 hours! We will be happy to help you.

Why was my package returned to sender?

Contact Us

If you still have any questions, please email us at info@luxyhair.com

We respond to every email within 24 hours! We will be happy to help you.