My tracking information says that the courier needs more information to deliver my order. What do I do?

You must reach out to the courier to provide them with more information. You may be able to update your shipping address online. Please note that we are unable to reach out to the courier on your behalf. 

Courier Phone Numbers

Courier Phone Get Human Instructions
USPS 1-800-275-8777 Press 0, then 0, then press 5, then 5, then 2
UPS 1-800-742-5877 Press 0 at each prompt, ignoring messages 
DHL Express Varies by country Click here for customer support

 

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My tracking information says that the courier needs more information t

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