My tracking information says that the courier needs more information to deliver my order. What do I do?
falseYou must reach out to the courier to provide them with more information. You may be able to update your shipping address online. Please note that we are unable to reach out to the courier on your behalf.
Courier Phone Numbers
| Courier | Phone | Get Human Instructions |
|---|---|---|
| USPS | 1-800-275-8777 | Press 0, then 0, then press 5, then 5, then 2 |
| UPS | 1-800-742-5877 | Press 0 at each prompt, ignoring messages |
| DHL Express | Varies by country | Click here for customer support |
Help Topics
Questions answered by specific topic.
Luxy Hair Accessories
- Are there any care instructions for the Wide Tooth Cloud Comb?
- What are the dimensions of the Wide Tooth Cloud Comb?
- What material is the Wide Tooth Cloud Comb made of?
- Can the Wide Tooth Cloud Comb be used on all hair types and human hair extensions?
- What comes with the Wide Tooth Cloud Comb?
