NEW! ACQUIRED STYLE BLOWOUT BRUSH KIT

Psst..we've saved your cart!

But not for long, checkout before it sells out.

← Back
Luxy® Hair  - The Faces Behind Luxy Hair: Tricia, Senior Customer Experience Specialist
Lifestyle

The Faces Behind Luxy Hair: Tricia, Senior Customer Experience Specialist

Stumbling upon Luxy Hair by accident, Tricia says her first few interactions with Luxy Hair blew her away. She says she knew she had found an incredible organization because of the high value the company placed on people, culture, and growth. After seeing how passionate everyone at the company was, Tricia says she considers it her own personal miracle to have found Luxy Hair. 

The Customer Experience team are dynamic problem solvers— whatever problem our customers encounter is our job to handle, from color matches, hair care advice, order inquiries, and social media interactions.The best and most important part is that regardless of the case, we are all dedicated to finding a solution and giving our customers amazing hair days.

What does a typical day at the office look like for you?

Every day, I login, say good morning to our team and then read any updates that have been posted. The rest of my day is spent working with our customers, helping them choose their perfect Luxy match and ensuring they receive their sets. You can catch me by email, chat, on Facebook, or Instagram!

Where are you from?

I was born in Cambridge, Ontario, however, my heart definitely lives in Orlando, Florida.

What was the best compliment you’ve received?

I think the best compliment I ever received was that I’ll make a great mother one day. I think that says a lot about what type of person someone believes you are.

What are three hair products you can’t live without?

1. Wet Brush. I cannot go a single day without it! Have long hair and don’t feel like accidentally ripping it out? Wet Brush. End of story.

2. It’s A 10 Miracle Leave-In Conditioner. Love a multitasker!

3. Moroccan Oil. It's silky soft, and it smells good. I’m into it.

What is your favourite day of the week?

Friday is obviously the best day. It’s a day to wrap things up and get things done, but also is full of potential for the weekend. It somehow manages to be both a beginning and an ending, and that’s a philosophical mess I can get behind.

What’s your WFH routine/set up?

I’ve really gotten into plants lately, so I have a ton of succulents and sunlight in my workspace! I’m not a coffee drinker, so I usually start my day with cold water and cereal or a bagel. I love a meditation break, and definitely can’t end my day unless the inbox is clear.

If magic was real, which spell would you learn first?

Tough question! If we’re talking Harry Potter, then I definitely want to learn to apparate (if that counts as a spell). Otherwise, I think I would want to be able to turn myself into an animal, likely a dolphin which are obviously the coolest animals.

What’s something people wouldn't guess about you when first meeting you?

I am so uncontrollably loud. I don’t even notice it happening; in my house we just scream to communicate and the loudest is who gets listened to. There have been so many times where someone was like “...you don’t have to scream, I am literally right here.”

Pineapple on pizza… yes or no?

NO. First of all, fruit does not belong on pizza. Secondly, I refuse to acknowledge tomatoes as a fruit. Finally, sweet/salty is a no for me regardless, I can’t even eat chocolate with peanut butter. Thank you for coming to my TedTalk.


Related Posts See all posts

Quiz: which hair extensions are for me?

This site uses cookies to ensure you get the best experience. Learn more.

USD

Your Shopping Bag

Your cart is empty.

Virtual Try-On

Virtual Color Match

TRY ON HAIR EXTENSIONS

We know the paparazzi can be a pain. Confirm your consent to having your photo taken below.
The Virtual Try On and Virtual Color Match tools may collect, capture, store, use, receive or obtain a photo image of your face and use that image and data for the purpose of providing you with a personalized experience.
Any photo image or data you share will not be disclosed to any third-party or stored on any server or system after your use of the Virtual Try On or Virtual Color Match tool and is not used for identification purposes.
I consent to the use of a photo of my image as described in the Virtual Try On and Virtual Color Match Information Notice and agree to all terms, including data retention, data deletion, and data use, processing storage and transfer. I agree to the Terms of Use and Privacy Policy for Beauty Industry Group and Its Affiliated brands.
Wanna try before you buy? Experiment with colors, volume, and length without the workout of an actual dressing room.

OR

Prefer to save the big reveal for IRL? We got you!
*Seasonal colors and collections may not show up in your color match and may not be available in all lengths and application methods.

Oops! The photo didn't work. Let's try again.

TIPS
The image size must be a minimum of 320 x 620 pixels and a maximum of 1700 x 3500 pixels.
The image size must not exceed 20 MB.
Position yourself in frame from the waist up
Pull your hair to the front and avoid tucking it behind your ears
Natural lighting is best, ideally in front of a window
Tilt your head slightly forward
Ensure your clothing contrasts with your hair color
Wear your hair straight for best results
No filters or edited photos
Avoid harsh sunlight on your hair and face

Results may vary depending on the quality of photo.

We asked the paparazzi for their top tips to the perfect photo.

Do VCM Thumbnail
Do
Don't VCM Thumbnail
Don't
TIPS
The image size must be a minimum of 320 x 620 pixels and a maximum of 1700 x 3500 pixels.
The image size must not exceed 20 MB.
Position yourself in frame from the waist up
Pull your hair to the front and avoid tucking it behind your ears
Natural lighting is best, ideally in front of a window
Tilt your head slightly forward
Ensure your clothing contrasts with your hair color
Wear your hair straight for best results
No filters or edited photos
Avoid harsh sunlight on your hair and face

Results may vary depending on the quality of photo.

Share a photo of your current hair

Do VCM Thumbnail
Do
Don't VCM Thumbnail
Don't
TIPS
The image size must be a minimum of 320 x 620 pixels and a maximum of 1700 x 3500 pixels.
The image size must not exceed 20 MB.
Position yourself in frame from the waist up
Pull your hair to the front and avoid tucking it behind your ears
Natural lighting is best, ideally in front of a window
Tilt your head slightly forward
Ensure your clothing contrasts with your hair color
Wear your hair straight for best results
No filters or edited photos
Avoid harsh sunlight on your hair and face

Keep your chin up and face straight ahead.

Do not Picture
VHETO Subject image

Choose Color

Vheto Result 1 image
TITLE
Vheto Result 2 image
TITLE
Vheto Result 3 image
TITLE

Choose Collection

Seamless
Classic
Halo

Choose Volume

Natural-Looking
A Little Extra
Full Blast

Choose Length

12 INCH
16 INCH
20 INCH
24 INCH

Results may vary depending on the quality of photo.

*Seasonal colors and collections may not show up in your color match and may not be available in all lengths and application methods.
Do not Picture

YOUR COLOR OPTIONS

Still not sure? You can contact our customer service team for hep with your color match. Contact Now
Do not Picture

Your color match is

CHOOSE COLLECTION

Seamless Hair Extensions
SELECT
Classic Hair Extensions
SELECT
Halo® Hair Extensions
SELECT
Clip-In Ponytails
SELECT
Clip-In Buns
SELECT
Preview swatch image

Compare Methods

Do Picture

Test

APPLICATION
LENGTHS
PER PACK
BEST FOR
Seamless Collection VCM

SEAMLESS

APPLICATION
Clip-ins. Made with a thin, silicone band that lays flat against your head
LENGTHS
12", 16" and 20"
PER PACK
10 pieces
BEST FOR
Thin to medium hair types, suitable for hair past the shoulders
Classic Collection VCM

CLASSIC

APPLICATION
Clip-ins. Made with a fabric-stitched band that adds extra volume at the root
LENGTHS
16", 20" and 24"
PER PACK
10 pieces
BEST FOR
Medium to thick hair types, suitable for short hair to long hair
Halo Collection VCM

HALOS

APPLICATION
Single weft application, secured with an undectable wire and clips. Also comes with two 2-clips for additional blending
LENGTHS
16" and 20"
PER PACK
3 pieces
BEST FOR
Thin to medium hair types, suitable for hair past the shoulders