I referred a friend but didn't earn any points!
Rewards ProgramWhen referring a friend, ensure you scroll to the Refer-a-Friend section in your account or go to our Rewards page and send your friend your unique link to make their purchase through. If their purchase is not made through this link, you will not receive your points. For the referral to be valid, your friend must be a new customer and must not already have a Luxy account.
Help Topics
Questions answered by specific topic.
Choosing Your Perfect Luxy Set
- How do I choose the right color of Highlights extensions?
- How do I choose between clip-in and Halo® extensions?
- How do I choose the right color of black extensions?
- What is the difference between Classic and Seamless hair extensions?
- What lengths do you offer, and what do they look like on?
About Hair Extensions And Suitability
- Are your Balayage colors available in sample swatches?
- Do you have any sample swatches?
- Do I need to have highlights in my hair to wear the Highlights collection?
- I have short hair. Can I wear the Highlights collection?
- How do I use the Halo Volume Bundle with short hair?
