How do I change my shipping address?

Please contact info@luxyhair.com immediately with your order number and your new shipping address. Although we cannot guarantee that we'll catch your order in time before it enters processing, we will try our absolute best to make the requested changes, although it is the responsibility of the buyer to input their correct shipping address.

Kindly note that once an order enters processing at our warehouse, we no longer have the ability to make any changes to it. Orders go into processing at our warehouse between 5pm and 5am EST, therefore, it is best to e-mail in your requests between 5am and 5pm EST.

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