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Frequently Asked Questions

• What is the width of the Halo® weft?
  Both the 20" Halo & 16" Halo have a weft that is 10" wide.
• How do I choose the right color of Balayage extensions?

  For help deciding between our Balayage shades & to see them in action please click here.
• Are the Halo® extensions one size fits all or are there different sizes?

  The Halo weft comes with nylon wires pre-included in 7 different sizes as follows, so you can fit the weft perfectly to your head and ensure it is secured.

  • XXS: 15.5 cm
  • XS: 17.5 cm
  • S: 18.5 cm
  • M: 19.5 cm
  • L: 20.5 cm
  • XL: 21.5 cm
  • XXL: 22.5 cm

  

  Before applying Halo, be sure to choose the correct wire size, otherwise, your extensions may sit too low or too high on your head. As a rule of thumb, the Halo should sit comfortably around the crown of your head. It should gently touch your head, and should not move when you shake your head. Click here to see a video of how to choose your wire size.

  You may also be interested in:

  • What are Halo extensions and how do they stay secure?
  • Is it possible for the Halo extensions to slip/fall out?
  • How do I apply Halo extensions?
  • What are the benefits of Halo extensions?
  • Will Halo extensions blend with my hair?
  • Are there any different care instructions for Halo extensions?
• Is it possible for the Halo® extensions to slip/fall out?

  No, the Halo extensions will not slip or fall out of your hair if applied correctly. This is why we added the extra clips on either side of the weft for added security if needed. After you apply the Halo, the weight of your hair laying on top will also help keep it in place. You can whip your hair back and forth without any worries of the extensions falling out!

  You may also be interested in:

  • What are Halo extensions and how do they stay secure?
  • Is it possible for the Halo extensions to slip/fall out?
  • Are the Halo extensions one size fits all or are there different sizes?
  • How do I apply Halo extensions?
  • What are the benefits of Halo extensions?
  • Will Halo extensions blend with my hair?
• I have short hair. Can I wear Halo® extensions?

  Halo extensions are best for those who have below shoulder length hair and have a thin or medium hair type. We do not recommend the Halo extensions for those with short hair as you will need more wefts and hair to create a seamless blend.

  You may also be interested in:

  • What are Halo extensions and how do they stay secure?
  • Is it possible for the Halo extensions to slip/fall out?
  • Are the Halo extensions one size fits all or are there different sizes?
  • How do I apply Halo extensions?
  • What are the benefits of Halo extensions?
  • Will Halo extensions blend with my hair?
• How does the Halo wire not show?

  Since the Halo wire is thin and clear it's virtually undetectable in your hair! You'll also add a layer of hair over the wire to conceal it.

• How are Halo® extensions different from clip-in hair extensions?

  
  

  Halo extensions are a lower maintenance alternative to our clip-in extensions. Instead of having to clip in multiple wefts to ensure a seamless blend, all you need to do is apply the Halo and two 2-clip wefts to the side of your temples in a matter of seconds. Halo extensions are also great for those with thin and fragile hair and for those who have a sensitive scalp and find it hard wearing clip-in extensions. They are best for those who have below shoulder length hair and have a thin or medium hair type.

  While both clip-in and halo extensions deliver the same beautiful results, the main difference lies in the difference in application techniques. Click here for a comparison chart and to learn about which extensions are best for you.

  You may also be interested in:

  • What are Halo extensions and how do they stay secure?
  • Is it possible for the Halo extensions to slip/fall out?
  • Are the Halo extensions one size fits all or are there different sizes?
  • How do I apply Halo extensions?
  • What are the benefits of Halo extensions?
  • Will Halo extensions blend with my hair?
• What are the benefits of Halo® hair extensions?
  • Make life easier - Instantly thicker and longer hair in a matter of seconds.
  • No commitments - Halo extensions aren't permanent, so you can put it in and out of your hair yourself whenever you want.
  • Save money - No regular salon visits! Say goodbye to expensive and time-consuming appointments re-applying permanent extensions.
    
  • No risk - They do not cause any damage to your natural hair. This means you can continue to grow and maintain your hair in the meantime.

  You may also be interested in:

  • What are Halo extensions and how do they stay secure?
  • Is it possible for the Halo extensions to slip/fall out?
  • Are the Halo extensions one size fits all or are there different sizes?
  • How do I apply Halo extensions?
  • Will Halo extensions blend with my hair?
• Will Halo® extensions blend with my hair?

  They are best for those who have below shoulder length hair and have a thin or medium hair type. We do not recommend the Halo extensions for those with short hair as you will need more wefts and hair to create a seamless blend.

  You may also be interested in:

  • What are Halo extensions and how do they stay secure?
  • Is it possible for the Halo extensions to slip/fall out?
  • Are the Halo extensions one size fits all or are there different sizes?
  • How do I apply Halo extensions?
  • What are the benefits of Halo extensions?
• How do I apply Halo® hair extensions?

  STEP 1: BRUSH YOUR HAIR
  
  Brush your hair thoroughly to get rid of tangles. Then, brush out your halo and each 2-clip weft gently using our Loop Hair Extensions Brush, or a wide-toothed comb or paddle brush.

  

  STEP 2: SECTION OFF YOUR HAIR
  
  Section off your hair at the crown, tying it into a bun at the top of your head. Leave out the front sections of hair that frame your face to ensure a natural blend.
  

  

  STEP 3: APPLY YOUR HALO

  Choosing the wire length that best fits the size of your head, position your halo over your bun where you parted your hair. Like a headband, it should sit comfortably and securely above your ears.
  

  

  STEP 4: SECURE A 2-CLIP WEFT AT EACH TEMPLE

  For some extra oomph around the sides of your face, secure a 2-clip weft at the temple of your head about two inches above your ear, fastening the clip closest to your hairline first. Do the same on the other side with the remaining 2-clip weft.

  

  STEP 5: BLEND FOR HEAVENLY RESULTS

  Take down your bun and brush through your hair to smooth everything out ensuring your real hair is covering all the wefts and the halo. If you’re not using our Loop Hair Extensions Brush, be extra cautious when brushing over the wire of the halo to avoid snagging.

  

  You may also be interested in:

  • What are Halo extensions and how do they stay secure?
  • Is it possible for the Halo extensions to slip/fall out?
  • Are the Halo extensions one size fits all or are there different sizes?
  • What are the benefits of Halo extensions?
  • Will Halo extensions blend with my hair?
• Can I do ponytails/updos using Halo Extensions?

  Halo extensions are suitable for half up half down hairstyles, and low ponytails!

• Can I curl and straighten my hair extensions?

  Just like your own hair, Luxy Hair extensions can be straightened, blow-dried, styled and curled. In order to preserve and extend the lifespan of your Luxy Hair extensions, however, we suggest to always use a heat protectant spray prior to styling your set.

  Additionally, we recommend to only use a low heat setting of 120C/250F, as anything higher runs the risk of damaging the hair. The reason why we recommend opting for a lower heat setting is because it will prolong the lifespan of your set. While our own hair may be able to handle a high heat setting, our hair is also constantly getting revitalized from the scalp, whereas hair extensions don't get that sort of constant nutrition.

  Check out the following blog post for more info on how to care for hair extensions.

• How long does shipping take?

  It will take 1 business day to process your order, regardless of the shipping option selected at checkout. If your order is placed by 4pm EST, it will ship the same day. If your order is placed after 4pm EST, your order will ship the next day.

  We ship Monday through Friday, excluding weekends and holidays. We cannot guarantee Saturday delivery, even if your shipping is upgraded to express. Shipping times will depend on your location. For more information, please click here.

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