Does the Luxy Hair Signature Curler have a warranty?Luxy Hair Accessories
Limited One Year Warranty Terms & Conditions
Each Luxy Hair Signature Curler comes with a one year warranty. Luxy Hair will repair or replace (at our discretion) your unit free of charge for 12 months from the date of purchase if the Luxy Hair Signature Curler is defective in workmanship or materials.
- This limited warranty does not cover products damaged by any of the following:
- Damage due to misuse or abuse, such as incorrect voltage supply, dropping, or failure to follow enclosed instructions
- Tampering, such as repair or attempt to repair by the user or by a third party
- Use with unauthorized accessories
- Wrapping the cord around the Luxy Hair Signature Curler, causing premature wear & breakage
- Theft or loss of product
- Any other conditions beyond our control
- Only products purchased directly from Luxy Hair or an authorized Luxy Hair retailer with a valid proof of purchase are eligible for a replacement under this policy. Keep your original sales receipt as proof of purchase for warranty purposes
Starting The Process
Please email your order details along with a short description of the product issue to firstname.lastname@example.org - our Luxy Hair Support team will be happy to help!
Questions answered by specific topic.
- How do I choose the right color of Highlights extensions?
- How do I choose between clip-in and Halo extensions?
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- What lengths do you offer, and what do they look like on?
- Are your Balayage colors available in sample swatches?
- Do you have any sample swatches?
- Do I need to have highlights in my hair to wear the Highlights collection?
- I have short hair. Can I wear the Highlights collection?
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