Does the Luxy Hair Signature Curler have a warranty?Luxy Hair Accessories
Limited One Year Warranty Terms & Conditions
Each Luxy Signature Curler is a final sale; however, it comes with a one-year warranty. Luxy Hair will repair or replace (at our discretion) your unit free of charge for 12 months from the date of purchase if the Luxy Hair Signature Curler is defective in workmanship or materials.
- This limited warranty does not cover products damaged by any of the following:
- Damage due to misuse or abuse, such as incorrect voltage supply, dropping, or failure to follow enclosed instructions
- Tampering, such as repair or attempt to repair by the user or by a third party
- Use with unauthorized accessories
- Wrapping the cord around the Luxy Hair Signature Curler, causing premature wear & breakage
- Theft or loss of product
- Any other conditions beyond our control
- Only products purchased directly from Luxy Hair or an authorized Luxy Hair retailer with a valid proof of purchase are eligible for a replacement under this policy. Keep your original sales receipt as proof of purchase for warranty purposes
Starting The Process
Please email your order details along with a short description of the product issue to [email protected] - our Luxy Hair Support team will be happy to help!
Questions answered by specific topic.
- Are your Balayage colors available in sample swatches?
- Do you have any sample swatches?
- Do I need to have highlights in my hair to wear the Highlights collection?
- I have short hair. Can I wear the Highlights collection?
- How do I use the Halo® Volume Bundle with short hair?
- Are there any care instructions for the Wide Tooth Cloud Comb?
- What are the dimensions of the Wide Tooth Cloud Comb?
- What material is the Wide Tooth Cloud Comb made of?
- Can the Wide Tooth Cloud Comb be used on all hair types and human hair extensions?
- What comes with the Wide Tooth Cloud Comb?