Can I return or exchange the 16” Blend & Snap Ponytail and does it come with a tester?

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We want your purchase to be risk and anxiety-free so the 16” Blend & Snap Ponytail is eligible for returns or exchanges! Even better, each one comes with a tester swatch so that you can determine if the shade is a good match.

If the shade is not an ideal match, we are more than happy to accommodate a return or exchange within 60 days as long as the main compartment of your Luxy box has not been opened and the golden security seal has not been tampered with.