Psst..we've saved your cart!

But not for long, checkout before it sells out.

Can I return/exchange my Luxy Hair Ponytail Extension?


We want your purchase to be risk and anxiety-free so the Luxy Hair Ponytail Extension is eligible for returns or exchanges! Even better, each Luxy box comes with a tester swatch so that you can determine if the shade is a good match.

If the shade is not an ideal match, we are more than happy to accommodate a return or exchange as long as the main compartment of your Luxy box has not been opened and the golden security seal has not been tampered with.

Get Your Own Luxy Hair

Help Topics

Questions answered by specific topic.

Contact Us

Can I return/exchange my Luxy Hair Ponytail Extension?

Contact Us

If you still have any questions, please email us at [email protected]

We respond to every email within 24 hours! We will be happy to help you.

This site uses cookies to ensure you get the best experience. Learn more.

My Bag

Your cart is empty.