Can I request for my package to be delivered to by a certain time?

Shipping and Delivery

No, we cannot request to carriers the time in which a package is delivered. Please input a shipping address that you know yourself or someone will be available to accept the package for you.

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Help Topics

About Hair Extensions And Suitability

Are Luxy Hair extensions single drawn and what does that mean?
Can I use purple shampoo on my extensions?
Can I color, tone, or bleach my hair extensions?
What is the difference between Classic and Seamless hair extensions?
Do hair extensions shed and tangle?

Can I cut the Balayage extensions shorter?
Can I bleach my human hair extensions?
Can you straighten human hair extensions?
Can I use coconut oil on my hair extensions?
How do you maintain hair extensions?

When can I order the Luxy Hair Extensions Carrier again?
Can I use the Luxy Loop Hair Extensions Brush on dry or wet hair?
Can I use the Luxy Loop Hair Extensions Brush on all types of extensions?
How do I clean the Luxy Loop Hair Extensions Brush?
How flexible are the bristles on the Luxy Loop Hair Extensions Brush?

How do I track my UPS package?
Can I get tracking updates via text?
Where do I find my tracking information?
Shipping terms and what they mean
Shipping carrier contact information

Do I have to pay for the shipping of my return or exchange?
May I return or exchange my Luxy Hair extensions without contacting you or getting an RMA?
When will I receive my exchange?
When will I receive my refund?
How do I initiate a return or exchange?

I'm not happy with my purchase. Can you help?
I got an e-mail saying that I have to verify my order details - what does that mean?
I placed my order and want to upgrade my shipping. How can I do that?
How do I change my shipping address?

Do you offer wholesale packages/pricing?
How much are Luxy Hair extensions?
What methods of payment do you accept?
Why did I get charged an extra fee of $1-$10?
Why is my payment not going through?

How can I reach Klarna?
Is there a fee to use Pay later?
How does Pay later in 30 days work?
How do automatic payments work?
How do I pay in 4 equal installments?

What happens if I leave and decide to join again?
How do I leave the program?
Can I use my points during checkout?
Can I receive points for past purchases?
I referred a friend but didn't earn any points!

Contact Us

If you still have any questions, please email us at info@luxyhair.com

We respond to every email within 24 hours! We will be happy to help you.

Can I request for my package to be delivered to by a certain time?

Contact Us

If you still have any questions, please email us at info@luxyhair.com

We respond to every email within 24 hours! We will be happy to help you.

Can I request for my package to be delivered to by a certain time?

Help Topics

About Hair Extensions And Suitability

Hair Extension Usage and Care

Luxy Hair Accessories

Shipping and Delivery

Return and Exchange Policy

Order Changes and Requests

Payment and Pricing

Klarna Payments

Rewards Program

Contact Us

Contact Us