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What is your return and exchange policy?


We are pleased to accommodate returns and exchanges within 60 days on all hair extensions that have not been opened, worn, or tampered with. The good news is that all full sets of Luxy Hair extensions and Clip-In Bangs come with a tester weft in the bottom compartment of the rectangular box or the top compartment of the circular box. You can take out this piece to determine if the color is a good match.

Kindly note that products purchased from our Last Chance sale are eligible for exchange or store credit only. 

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What is your return and exchange policy?

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If you still have any questions, please email us at [email protected]

We respond to every email within 24 hours! We will be happy to help you.

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