So many rave reviews
We believe you deserve the very best. With a keen eye for detail and a commitment to consistently deliver the best, highest quality products, you can rest assured Luxy guarantees true luxury.
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Can I exchange or return my Accessory?
Our hair accessories (ties/scrunchies, clips & headbands), Compact Mirror, Hair Extensions Application Kit, Extensions Carrier, Loop Hair Extensions Brush, Detangling Wet Hairbrush, Volumizing Velcro Roller Set & Deluxe Hair Extensions Styler are final sale. Thank you for your understanding.
Please note that our Luxy Signature Curler is a final sale. Our Curler does come with a one-year warranty. -
What is a Luxy Hair Extensions Carrier?
The Luxy Hair Extensions Carrier is a carefully crafted storage case made from sustainable materials. We created this carrier with you in mind to help safely store your hair extensions and prolong its lifespan, ease when styling, and convenience while traveling. Inside the Extensions Carrier, you will find a care label tag with cleaning instructions.
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What is the Luxy Hair Extensions Carrier and Hanger made of?
Our Hanger is made of 100% bamboo, which is a much more sustainable resource than wood, and it’s just as strong. Bamboo is one of the fastest growing plants on Earth, and is grown without pesticides or chemical fertilizers which does not cause harm to the environment.
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How do I store my hair extensions in a Luxy Hair Extensions Carrier?
To store your hair extensions, fold down the hook to open up the hanger, place your extensions onto the hanger with the hanger bar below the wefts, and lift the hook to close the hanger. Your hair extensions should feel secured once the hanger is closed. Then, simply unzip the Luxy Hair Extensions Carrier, slide it into the Carrier and move the hanger through the opening at the top. Once your hair extensions are neatly situated in, you may zip up the case and hang it in your closet for future use. Or, if you’re travelling, you can fold the hanger, roll the carrier up, button up the carrier, and tuck it into your luggage without it unravelling. Travelling with hair extensions just became so much more easier!
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What are the benefits to storing my hair extensions in a Luxy Hair Extensions Carrier?
Storing your hair extensions in our Luxy Hair Extensions Carrier has many benefits.
- It helps to prevent any tangles or kinks that may develop in the hair if it’s been wrapped up and stored a certain way. Since your hair extensions will be hanging in their natural form — it helps maintain its shape longer, which is great if you’ve styled the extensions and want to maintain the look for as long as possible.
- If you’ve washed your hair extensions, you may hang them to dry using the Hanger provided.
- Styling the extensions is much more efficient when they are secured on a hanger. You can then curl, straighten, and braid them with ease.
- It’s now incredibly easy to travel with your hair extensions stored in our Carrier. Simply fold the hanger, roll up the carrier, button it up, and tuck it into your luggage — it’s quick and hassle-free!
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What is the length of extensions the Luxy Hair Extensions Carrier can hold up to?
The Luxy Hair Extensions Carrier can hold up to 24” length hair extensions.
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Will the Luxy Hair Extensions Carrier protect my hair extensions?
Rest-assured, your hair extensions will be well protected in our Luxy Hair Extensions Carrier. The main purpose for us developing this Carrier is to allow your hair extensions the freedom to be stored in its natural form, which will prolong its lifespan, as opposed to having your set being squished in a box or coiled too tightly up.
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Can I travel with my Luxy Hair Extensions Carrier?
Absolutely. Our Luxy Hair Extensions Carrier was designed with travelling in mind. Once your hair extensions are secured on the hanger and neatly tucked into the Carrier, simply fold the Hanger, roll and button the Carrier up, and store it into your luggage.
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Is the Hanger included with the Luxy Hair Extensions Carrier?
Yes, a Hanger is included with the purchase of every Luxy Hair Extensions Carrier.
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What are the dimensions of the Luxy Hair Extensions Carrier and Hanger?
Our Luxy Hair Extensions Carrier is 30” L x 10” W and the Hanger is 6.5” L x 9” W. When rolled up together for travel, it is 4.5" L x 10" W. It can hold up to 24” length hair extensions.
All prices on the website include FREE standard shipping to applicable countries. Your Luxy Hair Accessories and Hair Care products ship from our warehouse in Utah (USA). All Accessories & Hair Care products are final sale.
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Frequently Paired With
Loop Hair Extensions Brush
Luxy Hair Accessories
Our Tools & Accessories collection is specially created to make styling and caring for your Luxies (and your hair) a breeze. From staying ahead of trends to working on solves for all your hair woes, we’re committed to creating luxurious products that don’t compromise aesthetics or function.
Whether you’re looking to prevent tangles, curl your hair, or add some embellishment, our thoughtfully designed tools and accessories make doing your hair a treat.
Key features:
- Eco-conscious materials
- Sustainable manufacturing
- Luxurious quality & design
More Questions? Email us at info@luxyhair.com
Free Shipping to Select Countries!
- All U.S. orders include FREE standard shipping (excluding sample swatches).
- Canadian orders include FREE express shipping (1-5 business days) on orders over $250 USD.
- International orders pay a flat-rate $25 USD fee for express shipping (1-5 business days).
Products Lost or Damaged In Transit: All shipments are FOB (Free on Board), and ship from our warehouse located in Salt Lake City, Utah. We cannot guarantee the performance of our carriers. We will assist our customers in any deficiency in third-party shipping services but we are not responsible for such deficiencies. We encourage U.S. customers to opt-in for package insurance at checkout via Route.
Processing Time
It will take 1 business day to process your order, regardless of the shipping option selected at checkout. We ship Monday through Friday, excluding weekends and holidays. We cannot guarantee Saturday delivery, even if your shipping is upgraded to express. You will receive a confirmation e-mail with the tracking link once your order ships which can take up to 48 hours to update. If you do not see your shipping confirmation email in your inbox, please double check your junk/spam or promotions folder. Standard & express shipping costs and any other third-party fees such as shipping insurance are non-refundable. We cannot be held accountable for any delays caused by the carrier.
Kindly note that if inaccurate or incomplete addresses are provided, or if there are unverified details with your order, it may delay processing by an additional 1-2 business days. We encourage all customers to thoroughly review their shipping and billing information prior to checking out to ensure any possible delays are avoided.
Your package may or may not require a signature. Most packages are delivered to the mailbox or front door of the address provided, however, it is up to the delivery courier to decide if the package is safe being left in the open. If they deem it unsafe, they will hold the package at a local post office or re-schedule another delivery. Our best recommendation is to input a shipping address where you know you or someone else will be available to accept the package (a work address or a friend's address).
USA State Sales Taxes
Please note that Luxy Hair charges state sales taxes on orders in the following states:
Wisconsin, Washington, Virginia, Utah, Texas, Pennsylvania, North Carolina, Nevada, Nebraska, Michigan, Maryland, Louisiana, Kentucky, Kansas, Indiana, Illinois, Georgia, Colorado, California, Arkansas, and New York.
These collected taxes are mandated by the local state governments and Luxy Hair in no way benefits from this and directly pays this amount collected to the state. We do ship to Military Mail addresses.
International Duties and Taxes
Canada
Your order will be shipped DDP (Delivered Duty Paid) from our warehouse in Salt Lake City, Utah (United States) with DHL Express shipping (1-5 business days for delivery). This means that you will not be required to pay any additional duties upon delivery.
At checkout, you will see taxes added to your order. This prepaid ahead of time will guarantee absolutely no additional charges when you receive your package.
United Kingdom, Germany, Australia, France, UAE, Switzerland, Europe
Your order will be shipped DDP (Delivered Duty Paid) from our warehouse in Salt Lake City, Utah (United States) with DHL Express shipping (1-5 business days for delivery). The cost of the price is inclusive of all duties and taxes, which guarantees there will be no additional fees required at the time of delivery.
Other International
At checkout, you will have the option to prepay your duties and taxes. If you choose to not prepay, your order will be shipped DDU (Delivered Duty Unpaid) from our warehouse in Salt Lake City, Utah (United States). Therefore, you may incur duties, fees and import taxes upon delivery. This charge is determined by your local customs authority and must be paid to your local carrier or government in order to receive your order. These fees are not collected by Luxy Hair.
If you do prepay your duties and taxes at checkout (which is recommended by Luxy Hair to ensure a smooth delivery), your order will be shipped DDP (Delivered Duty Paid) which guarantees no additional charges at the time of delivery.
Wrong Address Disclaimer
It is the responsibility of the buyer to make sure that she or he enters the shipping address correctly. We do our best to speed up processing and shipping times, hence there is a very small time gap to cancel/change your order or to change the address of your order. If you decide to cancel your order or change your shipping address, please write to us at info@luxyhair.com as soon as you place your order. We will do our best to make the change, however, we cannot guarantee that we will be able to do so, as there are varying time limits in which we are able to do so.
If it's too late for our team to cancel your order, you can return your order to us once you've received it. For more information on how to return your order click here. The only thing we can do is wait to see if the package gets returned back to us. If it does get returned back to our warehouse, we can then ship it to the correct address or provide you with a full refund.
Extra Shipping Charges: If you upgraded your shipping and the package was returned to us due to an incorrect address and if you would like a refund, you will not be reimbursed for the upgraded shipping fees.
Delivered but Not Delivered
All of our shipments include tracking with delivery confirmation. If the tracking information confirms that the item has been delivered to your order address but you have not received your order, please read this article for next steps on how to locate your package. Also, please contact couriers at numbers in order to investigate this issue.
We cannot be held accountable for packages where tracking information states the package has been delivered to your order address. We also encourage our U.S. customers to opt-in for package insurance at checkout via Route. If you have previously experienced lost or stolen packages where you reside, we encourage you to instead have your package delivered to a work address to ensure that you receive it safe and sound.
Returns
By placing an order at Luxy Hair, you are responsible for the cost of return shipping back to Luxy Hair. Please refer to our return policy for further information on how to return your packages.
You may return your order for a full refund or exchange it within 60 days of purchase, as long as the main compartment is still sealed.
*Accessories and Hair Care products are final sale. Last Chance items are exchange or store credit only.
¹Luxy Hair is NOT able to ship to the following countries due to shipping complications: American Samoa, Costa Rica, Cuba, Egypt, Eritrea, French Southern Territories, Italy, Kuwait, Spain, Guam, Iraq, Libya, Panama, Russia, San Marino, Sudan, Tajikistan, Ukraine.
The Luxy Hair Extensions Carrier is made from 55% Hemp and 45% Organic Cotton. It is designed to protect your hair extensions during travel and in storage to help prolong their lifespan. This fabric is the perfect combination of softness, durability, and flexibility to ensure your hair extensions are always protected.