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We believe you deserve the very best. With a keen eye for detail and a commitment to consistently deliver the best, highest quality products, you can rest assured Luxy guarantees true luxury.
All prices on the website include FREE standard shipping worldwide. Your clip-in Luxy Hair extensions ship from our warehouse in New York (USA). You can exchange or refund your order within 60 days.
The lifespan of clip-in hair extensions will depend on how well you take care of them, what products you use on them, and how often you wear them. With proper care and regular wear, Luxy Hair extensions last anywhere from 3-6 months up to a year or even longer. For best tips and tricks on how to care for your hair extensions, check out this blog post.
With some practice, it can take about 5 minutes to clip in the whole set of hair extensions!
To learn how to clip in hair extensions, be sure to check out this blog post.
If you have short hair, read how to clip in hair extensions for short hair here.
If you have fine hair, be sure to check out this blog post on how to clip in and blend hair extensions for fine hair here.
Remy human hair is the highest grade of real, human hair, which is a preferred choice for hair extensions, hairpieces, and wigs because it achieves the most natural look and can be styled and washed just like your own hair.
Remy hair is considered to be the finest quality of human hair because the cuticles are kept intact and not stripped, like in most non-Remy varieties. Preserving the hairs’ cuticles and aligning them in a unidirectional fashion creates extensions that are completely natural in appearance. This process ensures that the hair remains soft, shiny, silky and tangle-free throughout its lifetime.
Clip-in Luxy Hair extensions use only the finest quality of Remy human hair, which means that the hair has been carefully sorted after collecting from the hair donor to ensure all the cuticles are intact. It is by far the best quality of clip in human hair extensions on the market because of the care that is required and the time it takes to sort the hair so meticulously. Click here to see how and where our products are made.
What is the difference between synthetic and human hair extensions?
Hair extensions made from human hair can be dyed a darker color, styled with hot tools (curled or straightened), washed frequently, and treated just like you would your own natural hair.
On the other hand, hair extensions made from synthetic hair are sensitive to the sun, are difficult to style and blend with your own hair, and typically don't have the same lifespan as human hair extensions do. Human hair extensions can last up to a year or longer if they are properly cared for.
So, you have a beautiful and unique hair color that doesn't quite match any of the shades we offer. No stress! Luxy Hair extensions are made of 100% remy human hair and can, therefore, be dyed a darker color or toned by a professional hair colorist.
Remy hair is considered to be the finest quality of human hair because the cuticles are kept intact and not stripped, like in most other non-remy hair extensions. Preserving the hairs’ cuticles and aligning them in a unidirectional fashion creates extensions that are completely natural in appearance. This process ensures that the hair remains super soft, shiny, silky and completely tangle-free throughout its lifetime.
Luxy Hair extensions use only the finest quality of remy human hair, which means that the hair has been carefully sorted after collecting from the hair donor to ensure all the cuticles are of the same length. It is by far the best quality of clip in human hair extensions on the market because of the care that is required and the time it takes to sort the hair so meticulously. Click here to see how and where our products are made.
Being super careful with how your hair extensions are dyed is very important to ensuring the quality of your set is preserved. Naturally, dyeing or toning hair extensions can alter the quality of the set slightly, however, we'll provide you with the most important do's and don't's of dyeing your extensions to ensure your set lives a long and healthy life.
Kindly note, since our Seamless extensions are made with silicone at the base to ensure that they are thin and flat, this material does not take to dye. If you dye your Seamless extensions, the silicone strip will remain its original color after dyeing. Alternatively, our Classic extensions have a fabric base which can be dyed as it will take to the color.
Kindly note, dyeing or toning your hair extensions may alter the structure of the hair, resulting in a lowered lifespan. Dyeing and toning Luxy Hair extensions is done at the customer's discretion. Although many of our customers have used these products with lots of success, we are not responsible and can not accept any returns or exchanges on hair extensions that have been treated with dye, toner, or any color depositing shampoos/conditioners/products. Also, we will be unable to provide an exchange or refund for sets that have been damaged due to bleaching
For more customer transformations, please check out our @luxyhairlove Instagram account. Have some questions that weren't answered here? Email us at email@example.com – we're happy to help!
Just like your own hair, Luxy Hair extensions can be straightened, blow-dried, styled and curled.
In order to preserve and extend the lifespan of your Luxy Hair extensions, we suggest to always use a heat protectant spray prior to styling your set. Additionally, we recommend to only use a low heat setting of 120C/250F, as anything higher runs the risk of damaging the hair.
The reason why we recommend opting for a lower heat setting is that it will prolong the lifespan of your set. While our own hair may be able to handle a high heat setting, our hair is also constantly getting revitalized from the scalp, whereas hair extensions don't get that sort of nutrition. We don’t recommend blow-drying your extensions after every wash as doing this constantly will make them dry and more vulnerable to breakage.
If you need to use your extensions immediately after washing them, the most important thing is to ensure that you are blow drying on a cool setting to prevent any heat damage and that you don’t brush the hair until it is 90% dry. This is because the hair is at its weakest point when it's wet. Instead, use your fingers to gently loosen any tangles. When blow-drying, start by focusing on drying the root of the weft first and then working your way down to the ends. Always blow-dry downwards as this will help to not only smooth the cuticle but it will also prevent the hair from getting tangled since it is being blown in lots of different directions.
Preventing damage and keeping your extensions healthier for longer is the main advantage to air drying your extensions, however, there are several other benefits. If you want to embrace your hair’s natural texture for instance, air drying your extensions will help them blend more seamlessly into your own hair. If you’re in a hurry, you can just have your hair extensions ready to go by letting them air dry overnight (in a braid, for instance), and when you wake up and clip in your set you have gorgeous, beachy waves ready to go. Plus, you can also experiment with different curl patterns without having to buy an array of curling wands.
For 4 ways to air dry your extensions with little effort, please click here.
We highly recommend air-drying your extensions wherever possible. When air drying, be sure to invest in a micro-fibre towel as it will remove excess water faster and it won’t rough up the hair (which can also cause tangles). Lay out all of the wefts on a flat surface and gently pat the excess moisture from the hair. A trick to preventing any frizz once the hair dries is to apply a small amount of hair oil to each weft to ensure the hair remains manageable and silky smooth.
If you're looking for some fun and easy heatless hairstyles, be sure to check out some on our YouTube channel here.
Luxy Hair extensions are offered in 20 beautiful shades ranging from Jet Black to Platinum Blonde, and from Ombre to Balayage. Our extensions are made with a multi-tonal adapt coloring system, which means that there are subtle highlights and lowlights, lighter strands and darker strands throughout each set. This gives the shades movement, dimension, and depth. It also ensures that the extensions blend with your natural hair even if your hair color is a few shades off.
To choose your perfect Luxy shade, please check out this support article which explains the differences between each color.
Want a second opinion? We're here to help! Please email our Support team at firstname.lastname@example.org with a recent selfie taken in natural lighting with no direct sunlight, where we can see your hair from top to bottom, and with no filters added
Luxy Hair extensions are made with 100% remy human hair, which means they can be washed and styled just like your own natural hair. Since Luxy Hair extensions do not receive natural oils from the scalp like natural hair does, however, they do not need to be washed as often, as they will not get oily or greasy like natural hair.
We recommend to only wash your Luxies every 15-20 wears or only when there is a lot of product build-up to the point where they become unmanageable to style. Watch the video below for full instructions on how to wash to properly wash your Luxies, or scroll down for step by step instructions.
1. A sink which can be plugged
2. Alcohol / sulfate-free shampoo
3. Alcohol / sulfate-free deep conditioner
5. Hair oil
4. A wide tooth comb
Some hair products are loaded with alcohols and sulfates, which are extremely drying on the hair. Since hair extensions do not receive natural oils from the scalp, they are already dry by nature, and it is best to preserve moisture in the hair as much as possible. This will ensure that the extensions look healthy and luscious, as opposed to dry and dull. You can also use a shampoo and conditioner specifically designed for coloured treated hair or for hair extensions.
Have you ever taken a shower, emerged with wet, tangled hair and have to wrestle to detangle it? Brushing your hair before showering will prevent this, and hair extensions are no different. Before washing your extensions, give them a good brush with a wide tooth comb or paddle brush from bottom to top, gently removing any knots and tangles in the hair. Then, place each weft neatly on top of each other similar to when you first receive them, to keep them tangle free during the washing process.
Ensure your sink is squeaky clean to avoid existing dirt transferring to the extensions. Then, plug the drain and begin to fill it up with lukewarm water – we don’t want the water to be too hot or too cold.
Pump 2-3 dollops of shampoo into the water, and swish the product around in the water so it's nice and soapy.
We recommend to wash your hair extensions one weft at a time (1-clip wefts can be collected into one bundle). This will ensure that each weft gets washed thoroughly without the set tangling. If you are short on time, however, you can bundle the extensions with an elastic and wash it all carefully in one go.
Hold the weft is one hand at the top, submerge it into the water, and gently wash the hair, working the shampoo in with light strokes. Be very careful to not tangle the hair. Once you have washed the weft with shampoo, set it aside neatly on a towel and repeat the same steps for the rest of the wefts.
Once all the wefts have been shampooed, it's time to condition them. This is a very important step, as it helps ensure that your extensions remain moisturized, nourished, and soft. We recommend to use a deep conditioner for this step, to really penetrate the hair shaft.
Take a generous amount of conditioner and apply onto each weft from top to bottom, massaging the product thoroughly into the hair.
In order for the product to really soak in and work its magic, we recommend to leave it on overnight. Bundle your extensions and carefully coil them and place them in a shower cap to leave overnight. This will help to seal in the moisture throughout the night.
The next morning, thoroughly rinse out each weft, ensuring that there is no conditioner residue left on the hair. A common mistake is to only wash the hair halfway, leaving it with "the slip"–that slippery, soft feeling after conditioning. This is a no-no, as it actually leaves product on the hair, which weighs it down or causes it to look greasy when dry.
When washing out each weft, rinse it again with cold water, which will help close the cuticles of the hair to seal in the moisture and make the extensions more shiny. This is a great trick to try with your natural hair as well for that extra gloss and shine!
We recommend to air dry your hair extensions rather than use heat, as the hair does not get revitalized at the scalp, and using high heat can harm the extensions in the long run.
Before setting up your extensions to dry, be sure that the hair is completely wrung of water. Then, lay out all of your wefts separately on a towel on top of a flat surface. A trick to preventing any frizz once the hair is dry is to apply a small amount of hair oil to each weft to ensure the hair remains manageable and silky smooth.
We usually recommend not to comb through wet hair as it is more elastic and can break easily, however, in order to ensure that your extensions dry straight with little to no tangles, we recommend to gently brush through each weft with a wide tooth comb from bottom to top.
And that’s it! Leave the wefts to dry, and come back to clean smooth, hair extensions, ready to clip into your hair.
No, Luxy Hair extensions are ready to wear straight out of the box! Hair extensions are a hygienic product and have been thoroughly sanitized at our factory. They are completely safe to wear right out of the box.
We highly recommend to use natural, and organic hair products if possible. Make sure the hair products are sulfate free, alcohol free, and are designed for color treated hair or hair extensions. This will ensure that your hair extensions have a longer lifespan.
Unless the hair has a lot of hairspray or other product buildup, this is not needed. Instead, you can gently brush out the curls with a soft bristle brush from bottom to top, and use a hair straightener to straighten the extensions. Be sure to use a heat protectant spray prior to straightening, and to use a low to medium heat setting.
Luxy Hair extensions are of Chinese origin, therefore, should dry straight. Be sure to brush the extensions straight before air-drying overnight. Some sets could be potentially dry with a slight wave, however, can be styled with hot styling tools to achieve any desired look.
The fabric base of the weft does not need to be washed, however, if you use a lot of product and feel that the fabric and clips also need to be washed, you can do so.
As always, if you have any other questions about how to wash your hair extensions, be sure to email us at email@example.com. We'll be happy to help.
[faq category="Shipping and Delivery"]
*All prices on the website include FREE standard shipping worldwide on orders over $100 USD. Your Luxy Hair clip-in extensions are shipped from our warehouse located in New York (USA).
It will take 1-2 business days to process your order, regardless of the shipping option selected at checkout. We ship Monday through Friday, excluding weekends and holidays. We cannot guarantee Saturday delivery, even if your shipping is upgraded to express. We do NOT ship orders the same day. Please allow up to 2 business days for orders to process (for example, if you order on Monday, your order should ship out on Tuesday or Wednesday). You will receive a confirmation e-mail with the tracking link once your order ships. Please allow up to 48 hours to receive this shipping confirmation e-mail. Express shipping options and any other third-party fees are non-refundable. We cannot be held accountable for any delays caused by the carrier.
Kindly note that if inaccurate or incomplete addresses are provided, or if there are unverified details with your order, it may delay processing by an additional 1-2 business days. We encourage all customers to thoroughly review their shipping and billing information prior to checking out to ensure any possible delays are avoided.
Your package may or may not require a signature. Most packages are delivered to the mailbox or front door of the address provided, however, it is up to the delivery courier to decide if the package is safe being left in the open. If they deem it unsafe, they will hold the package at a local post office or re-schedule another delivery. Our best recommendation is to input a shipping address where you know your or someone else will be available to accept the package (a work address or a friend's address).
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Territories of the United States: For those who reside in a territory of the United States that we ship to, as well as Hawaii orders, please allow anywhere between 5-15 business days for your order to reach your destination.
State of New York: If you opt for Same-Day Delivery or 2-Day Shipping at checkout, your order will ship via DHL Metro. The order cut-off time for Same-Day Delivery is 10:30AM EST. If you place your order after 10:30AM EST and choose Same-Day Delivery at checkout, your order will be shipped and delivered the following business day. Please note, Same-Day Delivery is only available Monday-Friday.
P.O. Boxes: We can ship to P.O. boxes, however, please only select standard shipping at check-out as carriers will not express ship to them.
You will receive a confirmation e-mail once your order has been processed to the e-mail address provided at the time of checkout, which can take up to 48 hours. You will receive a second e-mail once your order has shipped, which will include your tracking number and a link to follow the journey of your package. If there is a problem with your tracking number or package delivery, please contact the courier directly prior to contacting us. Please allow 1 - 4 days for the tracking information to show. In some rare case, the tracking information may not update but you will still receive your order. Please contact us after the estimated delivery time.
International customers (outside of the United States) are responsible to pay any applicable inbound duties, taxes, and any other fees which your local Customs authority deems appropriate. These fees are paid to your local carrier or government and are not collected by Luxy Hair, and thus cannot be refunded.
We ship international packages DDU (duties and taxes unpaid), meaning that these fees are not included in the price of the goods you purchase from our website. All applicable fees must be paid by the recipient in order to receive the parcel. As we are unable to advise the amount of what these fees might be, we recommend to contact your country's customs office or tax agent for respective charges and rates on a package coming outside of your country.
Please note that DHL pays on your behalf for any duties and taxes that are due on the goods, as soon they enter the country. This simple process ensures that the courier can deliver your package in shortest possible transit time. The goods are released to you only upon the full repayment of any duties and taxes that were paid on your behalf. On some occasions, you may receive an invoice from DHL after the delivery of goods, for the charges they have paid on your behalf at destination, plus a small administration fee.
It is the responsibility of the buyer to make sure that she or he enters the shipping address correctly. We do our best to speed up processing and shipping times, hence there is a very small time gap to cancel/change your order or to change the address of your order. If you decide to cancel your order or change your shipping address, please write to us at firstname.lastname@example.org as soon as you place your order. We will do our best to make the change, however we cannot guarantee that we will be able to do so, as there are varying time limits in which we are able to do so.
If it's too late for our team to cancel your order, you can return your order to us once you've received it. For more information on how to return your order click here.The only thing we can do is wait to see if the package gets returned back to us. If it does get returned back to our warehouse, we can then ship it to the correct address or provide you with a full refund.
Extra Shipping Charges: If you upgraded your shipping and the package was returned to us due to an incorrect address and if you would like a refund, you will not be reimbursed for the upgraded shipping fees.
By placing an order at Luxy Hair, you are responsible for the cost of return shipping back to Luxy Hair. Please refer to our international returns policy here for further information on how to return your packages.
All of our shipments include tracking with delivery confirmation. If the tracking information confirms that the item has been delivered to your order address but you have not received your order, please contact couriers at numbers above in order to investigate this issue. We cannot be held accountable for packages where tracking information states the package has been delivered to your order address.
If you have previously experienced lost or stolen packages where you reside, we encourage you to instead have your package delivered to a work address to ensure that you receive it safe and sound.
Please note that Luxy Hair charges state sales taxes on orders to New York at the rate applicable for the county of the purchaser. These collected taxes are mandated by the local state governments and Luxy Hair in no way benefits from this and directly pays this amount collected to the state.
We do ship to military addresses. All mail is shipped via USPS to a military base who is then responsible for delivering the package to your final destination. For military orders, delivery times can be upwards of 15-20 business days.
At check-out, please select United States as the country, and in the state drop-down menu, you will have the option to select one of the following: Armed Forces America, Armed Forces Europe, or Armed Forces Pacific.
For more information on military mail with USPS, please click here.
¹Luxy Hair is NOT able to ship to the following countries due to shipping complications: Afghanistan, Albania, Algeria, Angola, Bahrain, Bangladesh, Belarus, Brazil, Botswana, Cameroon, Central African Republic, Chad, Comoros, Democratic Republic of the Congo, Republic of the Congo, Cote d'Ivoire, Cuba, Czech Republic, Djibouti, Dominica, Dominican Republic, Egypt, Eritrea, Ethiopia, Gabon, Gambia, Ghana, Guinea, Guinea-Bissau, Guatemala, Guyana, Haiti, Hungary, India, Iran, Iraq, Kazakhstan, Kenya, Kiribati, Kosovo, Kuwait, Kyrgyzstan, Lebanon, Liberia, Libya, Macedonia, Madagascar, Malawi, Maldives, Mali, Marshall Islands, Mauritania, Micronesia, Moldova, Mongolia, Morocco, Mozambique, Myanmar, Namibia, Nepal, Nicaragua, Niger, Nigeria, North Korea, Oman, Pakistan, Palau, Palestine, Qatar, Russia, Rwanda, Saint Lucia, Saint Vincent and the Grenadines, Saudi Arabia, Senegal, Seychelles, Sierra Leone, Somalia, South Africa, South Sudan, Sri Lanka, Sudan, Suriname, Swaziland, Syria, Tajikistan, Tanzania, Timor-Leste, Togo, Tonga, Trinidad and Tobago, Tunisia, Turkmenistan, Tuvalu, Uganda, Ukraine, Uzbekistan, Vietnam, Venezuela, Yemen, Zambia, Zimbabwe.