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Luxy® Hair  - The Faces Behind Luxy Hair: Nikoo, Customer Experience Specialist
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The Faces Behind Luxy Hair: Nikoo, Customer Experience Specialist

What does a typical day at Luxy look like for you?

A typical day consists of me logging on and going straight to emails. It’s how I interact with our customers! Whether I’m helping someone find their perfect color match or updating them on their exchange status, my main priority is being there for them!

Describe your WFH outfit

Currently it consists of various old, oversized tees. Picture a glow in the dark “I love Colorado” t-shirt from 2008. Very paperbag princess chic.

Why did you decide to pursue a career in this field?

I’ve always been a people person. Super cheesy, but I really do love making peoples’ day. My mom used to call me her little helper when I was young and it still resonates to this day. 

Who is your hair inspo and why?

I really don’t have one at the moment. My hair is currently going through a restorative process so that means claw clips and rosemary oil for the next however many months.

What are your favourite emojis to use?

The white heart (🤍), happy cowboy (🤠), and the angel (😇)

What are 3 things you are grateful for and why?

  1. I’m grateful for my mom. She spared no sacrifice in raising my sister and I and I wouldn’t be who I am today if not for her.
  2. I’m grateful for my circle of friends, they are my rock and have been there for me through every stage of my life.
  3. I’m grateful for my boyfriend who has taught me what it truly means to love somebody.

 

What is your favourite snack?

Vanilla greek yogurt. Eating it slowly like you're in a yogurt commercial is key.

What was the last book that you read that made a huge impact on your life?

The little prince… p.s. Not just a children's book

What is your daily mantra or words to live by?

Amor Fati or love of one’s fate. I remind myself this when life gets a little tough. It reminds me to not only trust that everything will work out the way it’s meant to be, but also to be present. To embrace the mess of life with open arms. The good, the bad, the downright ugly - we only have what we have and then it’s gone. It reminds me to fully live in the moment, no matter what I’m feeling. Ultimately, it reminds me to embrace all that life has to offer.

What’s your horoscope sign and how would you describe yourself in 3 words?

I’m a scorpio to a T (and I love it).

What is the best part about working at Luxy?

Definitely the team sweaters. Currently living my best Ariana Granda circa 2018 life and living in oversized hoodies and t-shirts.

What is your favourite Luxy Hair Slack Channel?

Our ‘lockdown’ channel for sure. It’s a channel where we share the most random things. I appreciate having slack channels that are purely for the sake of conversing and learning about each other, it feels like I’m in a big group chat with my friends.

Quiz: which hair extensions are for me?

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Virtual Try-On

Virtual Color Match

TRY ON HAIR EXTENSIONS

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Wanna try before you buy? Experiment with colors, volume, and length without the workout of an actual dressing room.

OR

Prefer to save the big reveal for IRL? We got you!
*Seasonal colors and collections may not show up in your color match and may not be available in all lengths and application methods.

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TIPS
The image size must be a minimum of 320 x 620 pixels and a maximum of 1700 x 3500 pixels.
The image size must not exceed 20 MB.
Do Position yourself in frame from the waist up
Do Pull your hair to the front and avoid tucking it behind your ears
Do Natural lighting is best, ideally in front of a window
Do Tilt your head slightly forward
Do Ensure your clothing contrasts with your hair color
Do Wear your hair straight for best results
No filters or edited photos
Avoid harsh sunlight on your hair and face

Results may vary depending on the quality of photo.

We asked the paparazzi for their top tips to the perfect photo.

Do VCM Thumbnail
Do Do
Don't VCM Thumbnail
Don't
TIPS
The image size must be a minimum of 320 x 620 pixels and a maximum of 1700 x 3500 pixels.
The image size must not exceed 20 MB.
Do Position yourself in frame from the waist up
Do Pull your hair to the front and avoid tucking it behind your ears
Do Natural lighting is best, ideally in front of a window
Do Tilt your head slightly forward
Do Ensure your clothing contrasts with your hair color
Do Wear your hair straight for best results
No filters or edited photos
Avoid harsh sunlight on your hair and face

Results may vary depending on the quality of photo.

Share a photo of your current hair

Do VCM Thumbnail
Do Do
Don't VCM Thumbnail
Don't
TIPS
The image size must be a minimum of 320 x 620 pixels and a maximum of 1700 x 3500 pixels.
The image size must not exceed 20 MB.
Do Position yourself in frame from the waist up
Do Pull your hair to the front and avoid tucking it behind your ears
Do Natural lighting is best, ideally in front of a window
Do Tilt your head slightly forward
Do Ensure your clothing contrasts with your hair color
Do Wear your hair straight for best results
No filters or edited photos
Avoid harsh sunlight on your hair and face

Keep your chin up and face straight ahead.

Do not Picture

Choose Color

TITLE
TITLE
TITLE

Choose Collection

Seamless
Classic
Halo

Choose Volume

Natural-Looking
A Little Extra
Full Blast

Choose Length

12 INCH
16 INCH
20 INCH
24 INCH

Results may vary depending on the quality of photo.

*Seasonal colors and collections may not show up in your color match and may not be available in all lengths and application methods.
Do not Picture

YOUR COLOR OPTIONS

Still not sure? You can contact our customer service team for hep with your color match. Contact Now
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CHOOSE COLLECTION

Seamless Hair Extensions
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Classic Hair Extensions
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Halo® Hair Extensions
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Clip-In Ponytails
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Clip-In Buns
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Compare Methods

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Test

APPLICATION
LENGTHS
PER PACK
BEST FOR
Seamless Collection VCM

SEAMLESS

APPLICATION
Clip-ins. Made with a thin, silicone band that lays flat against your head
LENGTHS
12", 16" and 20"
PER PACK
10 pieces
BEST FOR
Thin to medium hair types, suitable for hair past the shoulders
Classic Collection VCM

CLASSIC

APPLICATION
Clip-ins. Made with a fabric-stitched band that adds extra volume at the root
LENGTHS
16", 20" and 24"
PER PACK
10 pieces
BEST FOR
Medium to thick hair types, suitable for short hair to long hair
Halo Collection VCM

HALOS

APPLICATION
Single weft application, secured with an undectable wire and clips. Also comes with two 2-clips for additional blending
LENGTHS
16" and 20"
PER PACK
3 pieces
BEST FOR
Thin to medium hair types, suitable for hair past the shoulders